I've spent a lot of time thinking about this topic since probably coining the term around 2016 or 2017. Over the years, I’ve worked to define what we’re actually talking about—and for a long time, that work stayed close to interaction architecture, UX, and service design framing.
As AI proliferates and platforms reshape daily life, the lens of consequence design has expanded. Newer writing reflects that broader analysis and mirrors my academic work, while earlier pieces are more tightly focused on interfaces, tools, and interaction-level friction.
↳ Newer Writing
Convenience Radicalism
Platform logic, aestheticized dissent, and the strange allure of simulated radicalism in a depoliticized age.
The Sixth Risk
A meditation on infrastructure fragility, digital governance, and the systems beneath systems we’ve come to ignore.
↳ Earlier Writings (2018 and Before)
Ruminations on Liminal UX
Thoughts on kiosks, self-checkout, and transitional interaction spaces that resist polish and human care.
The Designer’s Share of the Problem
A talk-turned-essay on structure, blame, and the limits of user-centeredness in the face of structural rot.
You Are Who You Recommend
What recommender systems encode, and how platforms structure public thought through suggestion logic.
The Hidden Cost of Everything
When platform intermediaries obscure labor and responsibility, convenience becomes coercion.
Quantifying the Cost of One User
On friction, outsourcing, and the design of trust as an institutional concern—not just a user journey flourish.
The Cost of Grey Spaces
Designing for the invisible: what happens between blueprints and why liminal systems matter more than ever.
Policy Harm
How administrative burden becomes a mechanism of control—and a failure mode in user-centered policy design.